Welcome to JOHANKLOP. 

This policy is applicable from 26 June 2024 until further notice.

I value your satisfaction and want to make your shopping experience as smooth as possible. This Return and Refund Policy outlines the terms and conditions for returning items purchased from my store. By making a purchase, you agree to adhere to this policy.

Eligibility for Returns:
• Items are eligible for return within 14 days from the date of purchase.
• Items must be in their original condition.

Return Methods: To initiate a return, you can:
• Send me an email to admin@johanklop.co

Refund Options:
• A full refund will be paid into your bank account. Please include your banking details when requesting a refund.

Return Shipping:
• You are responsible for return shipping costs.
• I recommend using PUDO for returns to ensure a smooth process and low costs to you.

Processing Time:
• Please allow 10 business days for me to process your return and issue a refund once I have received the returned item.

Contact Information:                                                                                                                                                                             If you have any questions or need assistance with your return, please contact me:
• Email: admin@johanklop.co.za
• Phone: 082 787 6103
• Hours of Operation: 09:00 – 17:00

Policy Changes: 
I reserve the right to make changes to this Return and Refund Policy. Any changes will be posted on my website with the updated effective date.

Thank you for choosing JOHANKLOP. 
I appreciate your support and strive to provide excellent service.

Return to:
Johan Klopper
23 Hummingbird Street
Elspark
1428

Or the Sasol Parkdene PUDO Locker